Coke Farm  - Who We Are

Coke Farm is a dynamic organic farming company, a part of Charlie's Produce, in beautiful San Juan Bautista, CA. We offer an interesting and challenging work in a team oriented environment. 

Charlie's Produce is a privately owned wholesale produce company. We are the largest privately owned produce wholesaler on the West Coast, and we are growing. The secret to our success in this industry is PEOPLE! We strive to hire the best and we reward them with a working environment that fosters loyalty, stability, innovation, and growth. Charlie’s was founded in quality, and we are proud that it is still our focus.

With a team of dedicated people who are passionate about food, supply chain, and their community we are looking for like minded individuals to help further our goal to enhance our communities through quality produce.

What we offer:

• An amazing company culture!
• Medical/Dental/Vision on the first of the month following hire.
• ESOP (Profit Sharing) and 401(k).
• Paid vacations, paid holidays and paid sick days.
• 100% Prepaid College Tuition for employees and their dependents.
• Employee assistance program (EAP).

Additional Compensation Details:

• Potential 90-day performance-based raise
• Yearly review with possibility of increase based on performance and tenure

Schedule

Monday - Friday, Saturday work during high season, May - November

The Role

The Grower Liaison manages the general product supply and grower support relations of Coke Farm. This position targets outbound prospecting of new growers and inbound interest of Coke Farm. Maintain organizational knowledge and serve as a repository of historical, contextual, and operational information. The Quality Assurance Tech is responsible for checking new and old products that come into the warehouse—making sure it’s up to Coke Farm standards and able to hold up during transits to our customers in different regions.

Essential Responsibilities Include but Not Limited To

Grower Responsibility Focus

• Facilitate Grower Onboarding process
• Schedule initial onsite meetings, process agreements, explain Coke Farm processes
• Create new growers in database and generate grower identification number.
• Communicate with growers about products, specifications, sales, quality inspection assessments, and customer returns.
• Specifically, regarding returned, rejected and lower-quality products.
• Schedule grower ranch visits to update crop plan and continuously maintain relationships.
• Oversee and contact various growers for daily and weekly harvest estimates and ETA’s for continuous product flow.
• Distribute grower advance payments as needed.
• Run and produce grower reports
• Grower Analysis Reports
• Lot Liquidation Reports
• Fiber Expense Reports
• Occasionally Support and maintain all correspondence and compliance documents inter-company drives.    

QA Department Activities

• Provide current and updated information regarding products and sales.
• Refresh and maintain knowledge of product defects and QA issues that pertain to each commodity.
• Provide product quality feedback as it aligns to current sales expectations.
• Train and provide guidance to inter-departments on grower communication and upcoming products.

• Willing to take extra steps and/or time necessary to ensure follow-through on details for customers/ growers.
• Provide positive constructive feedback interdepartmentally in addressing issues that might occur while order taking, picking and or communicating with customers/growers.
• Provide after-hours phone support as needed.

Admin Duties

• General data entry of products, customer orders and inventory.
• Answer all customer/ grower inquiries via phone, text, email and in person.
• Print out requested reports and invoicing for customers and growers.
• Print out tags and labels for product boxes, backup.

Peripheral Duties: 

• Support/ backup Sales, QA and Grower Managers with administrative duties to include follow up with customer/ grower order placement and suggestive products or services.

Required Experience

• Agriculture background a plus: little to no experience okay - we will teach you!
• Bi-lingual Spanish, verbal and written is required.
• Prior customer service experience helpful, but not required
• Must be detail oriented and analytical
• Ability to lift up to 50lbs ocassionally
• Ability to work in a refrigerated environment at 36 - 40 degrees
• Ability to maintain a safe working environment by following all safety practices and food safety procedures
• Professional attitude and strong work ethic
• Strong attention to detail
• Working knowledge of Microsoft Office (outlook, word, excel)
• Basic math skills , counting

Supplemental Information

This employer participates in E-Verify and will provide the Social Security Administration and if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual’s qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state.

For additional protected privacy information please visit: Privacy Policy | Charlie's Produce (charliesproduce.com) 

Charlie's Produce is an Equal Opportunity Employer.

Recruiters - DO NOT CONTACT!